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JOIN OUR TEAM

It takes many people to run a business. Ours is no different. Please take the time to peruse our “other” open positions. These jobs may not have direct patient contact, but they are equally important to supporting our mission.

  • Competitive pay and benefits packages

  • Healthy, empowering work environment

  • Remote work opportunities (for some positions)

Every individual in every department knows that what they do can impact the patient experience. It is that laser-like focus that pushes us to minimize the burden on patients with compassionate, effective interactions and technology that is more streamlined.

Our founders have four decades of experience in patient services. A history of never losing sight of what the patient needs gives credence to our belief that if we take care of the patient, the rest will follow.

Our people are our most valuable asset. Their advocacy and hard work can make the difference in a patient’s day and in a patient’s life. We empower our people to make the right decision that serves the patient.

When an individual succeeds, we all benefit. The accomplishments and behaviors that give our patients confidence and trust in us, and place our clients in a positive light are recognized. We promote individuals with demonstrated aptitude and fortitude.

TRAINING FACILITATION SPECIALIST

GENERAL   •   BETHESDA, MARYLAND

Under direction of the Training Manager, this position is responsible for the end of training lifecycle, including delivering class curriculum and learning materials, along with managing all documentation and evaluation phases of training for call center employees using established protocols and procedures. The Training Facilitation Specialist will be responsible for the on-boarding of new employees, as well as continuing education of current employees and contractors.

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