News/Resources

  • Video Session: The Data-driven, Patient-focused HubVideo Session: The Data-driven, Patient-focused Hub
    It’s a surprisingly common misconception that the patient experience relating to initiating specialty treatments is straightforward once a prescription has been ordered, and once approval has been received from the payer. The truth is, the hurdles patients must overcome to access and adhere to specialty medication are numerous and ongoing.   Read more »
  • Texting is Simple, Effective, Low Cost, and Can Improve the Patient ExperienceTexting is Simple, Effective, Low Cost, and Can Improve the Patient Experience
    Over time, ongoing improvements in technology have allowed pharmaceutical brands to communicate with patients through a growing number of channels- apps, video chat, and patient portals to name a few.    Read more »
  • Improving Patients’ Specialty Therapy JourneyImproving Patients’ Specialty Therapy Journey
    When a patient has a serious or complex health problem that needs attention, the journey to receive a diagnosis and obtain the right specialty therapy can be complicated and frustrating. Fortunately, the right hub services technology can eliminate their pain points and smooth the path to receiving life-altering treatments.     Read more »
  • How a Focus on Health Literacy Can Improve Patient Adherence and Health OutcomesHow a Focus on Health Literacy Can Improve Patient Adherence and Health Outcomes
    Imagine you’re in a physician’s office and you’ve just received a diagnosis for your health symptoms. The doctor explains your condition, describes the course of treatment, and sends you off with a prescription for medication or other therapy.   Read more »
  • Simplify Enrollment, Minimize Treatment Disruptions with the CareMetx Medicare Resource GuideSimplify Enrollment, Minimize Treatment Disruptions with the CareMetx Medicare Resource Guide
    Today, nearly 64 million Americans rely on Medicare and Medicare Advantage plans for their healthcare coverage. What this means is that every year, these 64 million people participate in open enrollment—a time when they can join, switch, or adjust their plans. In preparation for this, stakeholders across the healthcare landscape spend increasing amounts of time and resources every year to help this mass of people navigate what can often be a complex process.  Read more »
  • Discussing Access, Affordability, and Adherence with Nurse Advocate Deidra KindredDiscussing Access, Affordability, and Adherence with Nurse Advocate Deidra Kindred
    Every day, countless professionals go above and beyond to help patients navigate the increasingly complex healthcare landscape, and nurse advocate Deidra Kindred is one of them. At the 2021 Healthcare Advocate Summit, we talked with Deidra about the challenges faced by today’s patients, her nurse advocacy efforts, and how we can all work to improve the patient experience.  Read more »
  • Using Technology to Overcome Medicare Data HurdlesUsing Technology to Overcome Medicare Data Hurdles
    More than 18% of the US population is covered in some form by Medicare. For more than 23 million Americans, it’s through the Medicare Advantage plan; for almost 38 million others, it’s via standard Medicare. As these figures continue to rise, it is critical that we ensure these millions of patients’ Medicare claims are processed quickly and accurately. However, access to medications for these patients often comes to a grinding halt, simply because members are unknowingly providing ID numbers that became invalid as of 2020. This simple administrative hiccup is creating data-related obstacles that can greatly jeopardize the process of getting patients access to their medication in a timely manner. Thankfully, the right technology can help.  Read more »
  • Designing a Portal Providers Actually Want to UseDesigning a Portal Providers Actually Want to Use
    When CVS Health released its 2021’s annual Drug Trend Report, it revealed that specialty medications accounted for more than half  (52% to be exact) of total drug spend in 2020.  Read more »
  • Why Hub Services Data is Increasingly Valuable to Pharmaceutical ManufacturersWhy Hub Services Data is Increasingly Valuable to Pharmaceutical Manufacturers
    Accurate, transparent data is quickly becoming a critical piece of pharmaceutical manufacturers’ decision making processes. To ensure patients have fast, easy access to therapeutics, these pharmaceutical companies need full visibility into the patient journey. This enables them to identify constraints that could keep patients from initiating or staying on therapy, and take steps to remove those obstacles.   Read more »
  • Case Study: CareMetx Saves $12 Million for Leading Office-Based InjectableCase Study: CareMetx Saves $12 Million for Leading Office-Based Injectable
    CareMetx worked with the manufacturer of a leading office-based injectable therapeutic to manage the annual benefits reverification season quickly and efficiently. CareMetx combined our electronic benefits verification capabilities with highly skilled support to ensure treatment continuity and reduce costs. Read more »
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