Resources
Article
Is There a Better Way for Patient Services Teams to Manage Patient Engagement?
- 10/19/2023
In the ever-evolving landscape of patient support, patient services teams often struggle to effectively manage patient engagement efforts. Many have traditionally turned to spreadsheets
Article
High-Touch Support: Real Value for Manufacturers and Patients
- 09/27/2023
Every day, patients navigating today’s healthcare environment face challenges that can prevent them from accessing their specialty medications. […]
Press Release
CareMetx Welcomes Brent Barber as Chief Operations Officer
- 09/05/2023
Barber brings over two decades of transformative experience in BPO/Healthcare, poised to drive operational excellence. BETHESDA, MD, [date] – CareMetx, LLC, a pioneering technology-enabled
Article
Empowering Manufacturers: Decoding Maximizers and Accumulators for Fair Healthcare Access
- 08/29/2023
Pharmaceutical manufacturers continue to sponsor copay programs to help patients afford life-saving medications, while payers continue to respond with new varieties of copay accumulators
Article
Are You Maximizing Hub Value? Dig Deeper into the Impact of Patient-Centric Solutions
- 07/17/2023
The use of specialty therapeutics is rapidly rising, creating significant growth opportunities for pharmaceutical manufacturers that are positioned to deliver strong value to patients
Article
Survey Results Reveal Insights on Impacting Therapy Initiation
- 06/28/2023
The success of specialty therapeutics often hinges on navigating a complex, multi-step process to initiate patients on a new therapy. Without ensuring a positive
Article
Is Your Hub Implementation Setting the Stage for Patient Support Program Success?
- 06/16/2023
When a manufacturer launches a patient support program, choosing the right Hub provider to partner with is only part of the equation. From there,
Press Release
CGT Solutions Acquires OutcomeRx to Advance Next Generation Reinsurance and Warranty Products
- 05/25/2023
Bethesda, Maryland, May 15, 2023 (GLOBE NEWSWIRE) — CareMetx, LLC, a leading technology-enabled hub services company focused on improving patient access to specialty medications,
Article
Core Drivers in Manufacturers’ Digital Hub Decisions
- 04/10/2023
Digital Hubs are vital for helping pharmaceutical manufacturers drive strong initiation, adherence, and persistence for specialty therapies to help patients achieve positive health outcomes.
Article
How to Keep Your Copay Program Agile in an Evolving Payer Landscape
- 04/07/2023
With healthcare costs skyrocketing and inflation straining household budgets, many patients are finding it more challenging than ever to pay for their specialty medications.
Article
What Do Top Manufacturers Say about the Future of Hubs?
- 03/22/2023
If you’re a specialty pharmaceutical manufacturer preparing to launch a new therapy, establishing a patient program that supports the patient’s journey from end to
Article
How to Engage Patients Throughout the Therapy Journey
- 02/16/2023
Taking specialty medication is not usually as easy as taking a once daily pill. Rather, many specialty products require careful patient focus on how
Press Release
CareMetx Announces Addition of George Moore as Chief Technology and Information Officer
- 02/13/2023
Moore is a visionary technology executive with a reputation for digital innovation. BETHESDA, MD, February 13, 2022 – CareMetx, LLC, a leading technology- enabled services
Article
Analytics and Data Integration: Changing the Game for Digital Hubs
- 01/24/2023
Supporting patients throughout the entire specialty therapy journey is essential to achieving positive health outcomes. More and more, data is what lies at the
Article
How Pharmaceutical Manufacturers Can Improve Patient Persistence on Specialty Medication
- 01/20/2023
When hub services providers like CareMetx think about how to support the entire patient journey on therapy, we recognize three key phases: initiation, adherence,
Article
What Do Pharmaceutical Manufacturers Most Need from a Digital Hub? Our Research Uncovers the Trends
- 01/10/2023
CareMetx is committed to supporting the patient journey in a way that improves therapy adherence, persistence, and health outcomes. To inform this work, our
Case Study
Case Study: Fully Integrated CareMetx Program Improves Initiation and Days on Therapy
- 11/18/2022
A leading pharmaceutical manufacturer partnered with CareMetx to improve initiation rates and time on therapy for a self-injected neurology/immunology biologic. As skilled patient journey
Article
The Psychology of Patient Engagement: Equipping Patients for a Successful Journey
- 11/15/2022
To ensure patients can fully benefit from prescribed therapies, it’s critical to identify and address the barriers that impede their ability to access, afford,
Article
CareMetx Omnichannel Program Drives Initiation and Persistence for a Self-Injectable Rheumatology Biologic
- 10/13/2022
This client, the manufacturer of a self-injected rheumatology biologic, partnered with CareMetx to equip healthcare providers (HCPs) to support patients throughout their journey. CareMetx
Case Study
Case Study: CareMetx Omnichannel Program Drives Initiation and Persistence for a Self-Injectable Rheumatology Biologic
- 10/12/2022
Self-injectable drugs help patients manage chronic conditions from the convenience ofhome, yet they’re more complicated to administer than oral drugs, creating barriers forpatients to
Article
Case Study: CareMetx Boosts Adherence and Persistence for Oral Oncology Therapy by Addressing Patient Journey Barriers
- 10/12/2022
This leading pharmaceutical manufacturer contracted with CareMetx for an integrated patient support program to boost adherence and persistence for an oral oncology medication. CareMetx
Case Study
Case Study: CareMetx Boosts Adherence and Persistence for Oral Oncology Therapy by Addressing Patient Journey Barriers
- 10/12/2022
This leading pharmaceutical manufacturer contracted with CareMetx for an integrated patient support program to boost adherence and persistence for an oral oncology medication. CareMetx
Press Release
CareMetx Announces Addition of Nasir Ali as Chief Product Officer
- 09/20/2022
BETHESDA, MD, September 20, 2022 – CareMetx, LLC, a leading technology-enabled services company focused on improving patient access to specialty medications, has announced the
Article
Video Session: The Data-driven, Patient-focused Hub
- 08/10/2022
It’s a surprisingly common misconception that the patient experience relating to initiating specialty treatments is straightforward once a prescription has been ordered, and once
Article
Texting is Simple, Effective, Low Cost, and Can Improve the Patient Experience
- 08/09/2022
Over time, ongoing improvements in technology have allowed pharmaceutical brands to communicate with patients through a growing number of channels- apps, video chat, and
Press Release
CareMetx Announces Addition of Rita Kale to Board of Directors
- 07/26/2022
Kale brings more than 20 years’ experience in healthcare and financial leadership. BETHESDA, MD, July 26, 2022 – CareMetx, LLC, a leading technology-enabled services
Article
Improving Patients’ Specialty Therapy Journey
- 07/21/2022
When a patient has a serious or complex health problem that needs attention, the journey to receive a diagnosis and obtain the right specialty
Article
How a Focus on Health Literacy Can Improve Patient Adherence and Health Outcomes
- 07/14/2022
Imagine you’re in a physician’s office and you’ve just received a diagnosis for your health symptoms. The doctor explains your condition, describes the course
Press Release
CareMetx Announces Executive Leadership Updates to Accelerate Next Phase of Growth
- 06/14/2022
Jim Rowe joins as President and CEO, bringing more than 20 years of experience in healthcare technology Mark Hansan, Co-founder, to assume Executive Chairman
Article
Simplify Enrollment, Minimize Treatment Disruptions with the CareMetx Medicare Resource Guide
- 05/31/2022
Today, nearly 64 million Americans rely on Medicare and Medicare Advantage plans for their healthcare coverage. What this means is that every year, these
Article
Discussing Access, Affordability, and Adherence with Nurse Advocate Deidra Kindred
- 04/28/2022
Every day, countless professionals go above and beyond to help patients navigate the increasingly complex healthcare landscape, and nurse advocate Deidra Kindred is one
Article
Using Technology to Overcome Medicare Data Hurdles
- 04/21/2022
More than 18% of the US population is covered in some form by Medicare. For more than 23 million Americans, it’s through the Medicare
Article
Designing a Portal Providers Actually Want to Use
- 04/19/2022
When CVS Health released its 2021’s annual Drug Trend Report, it revealed that specialty medications accounted for more than half (52% to be exact)
Case Study
Case Study: CareMetx Saves $12 Million for Leading Office-Based Injectable
- 03/25/2022
This manufacturer of a leading office-based injectable sought an automated, cost-effective way to tackle those administrative burdens to help ensure continuity of care, ensure
Case Study
Case Study: CareMetx Transforms Medical Benefit Verification and Prior Authorization Processes for Pharmaceutical Manufacturer
Press Release
CareMetx and United Rheumatology Partner to Better Support Patients Who Suffer From Numerous Chronic Inflammatory Diseases
- 01/24/2022
Through this partnership, CareMetx will activate their intelligent prescription management solutions for both pharmacy and medical benefit products within United Rheumatology’s network of Providers.
Press Release
CareMetx Acquires Human Care Systems to deliver best-in-class patient services offering
- 01/03/2022
Strategic acquisition of leading patient adherence technology and services provider to complement CareMetx current suite of patient access products. […]
In the News
Here’s Why You Should Retain Allscripts (MDRX) Stock For Now
- 11/22/2021
Allscripts Healthcare Solutions, Inc. MDRX is well-poised for growth in the coming quarters, backed by its strategic alliances over the past few months. A robust second-quarter
Press Release
CareMetx Partners with Emerging Therapy Solutions (ETS) to Address High Cost of Therapy for Rare Genetic Diseases
- 11/03/2021
CareMetx’s subsidiary OutcomeRx Insurance Management Services,LLC will leverage access to the Emerging Therapy Solutions (ETS) nationwide network of over 120 medical centers, in order
Press Release
Veradigm Partners with CareMetx, LLC to Optimize End-to-End Specialty Medication Access and Services Streamlining Patient Care
- 10/05/2021
New Strategic Partnership Will Simplify and Accelerate Specialty Approval Medication Process CHICAGO – OCTOBER 5, 2021 — Veradigm®, a leading provider of healthcare data and
Press Release
CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company
- 05/26/2021
CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company The acquisition
Press Release
CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership
- 01/14/2021
CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership Significant investment
Press Release
OutcomeRx, a division of CareMetx, LLC announces First Independent Reinsurance Product for Rare Disease Specialty, Cell and Gene Therapies
- 11/06/2020
Launch of new reinsurance product will help payers manage sudden, high costs of therapies for rare genetic diseases with goal of reducing access and
In the News
A Conversation with Mark Hansan, CareMetx
- 03/08/2020
CareMetx was founded in 2011 by two longtime industry executives, Bob Dresing and Mark Hansan, who started in the patient support field in the
In the News
Value-based agreements could disrupt how we pay for new therapies
In the News
Patient Support / Hub Services Continue to Evolve
- 04/04/2019
The goal of producing meaningful data is driving industry progress The business of providing outsourced patient support and hub services is growing in lockstep
In the News
Precision medicine and the importance of data
- 11/08/2018
Read the Pharmaceutical Commerce article here… https://pharmaceuticalcommerce.com/information-technology/precision-medicine-and-the-importance-of-data/ […]
Press Release
CareMetx, LLC Acquires BioSolutia, Award-Winning Patient Services Provider
- 10/03/2018
CareMetx, LLC Acquires BioSolutia, Award-Winning Patient Services Provider CareMetx, LLC makes its second acquisition in a month with the purchase of hub service provider
Press Release
CareMetx, LLC Acquires VirMedica Inc., the Leader in e-Access Technology Solutions
- 09/06/2018
CareMetx, LLC Acquires VirMedica Inc., the Leader in e-Access Technology Solutions September 6, 2018 BETHESDA, MD—CareMetx, LLC, a technology-enabled hub services provider for pharmaceutical
Article
Is There a Better Way for Patient Services Teams to Manage Patient Engagement?
- 10/19/2023
In the ever-evolving landscape of patient support, patient services teams often struggle to effectively manage patient engagement efforts. Many have traditionally turned to spreadsheets
Article
High-Touch Support: Real Value for Manufacturers and Patients
- 09/27/2023
Every day, patients navigating today’s healthcare environment face challenges that can prevent them from accessing their specialty medications. […]
Article
Empowering Manufacturers: Decoding Maximizers and Accumulators for Fair Healthcare Access
- 08/29/2023
Pharmaceutical manufacturers continue to sponsor copay programs to help patients afford life-saving medications, while payers continue to respond with new varieties of copay accumulators
Article
Are You Maximizing Hub Value? Dig Deeper into the Impact of Patient-Centric Solutions
- 07/17/2023
The use of specialty therapeutics is rapidly rising, creating significant growth opportunities for pharmaceutical manufacturers that are positioned to deliver strong value to patients
Article
Survey Results Reveal Insights on Impacting Therapy Initiation
- 06/28/2023
The success of specialty therapeutics often hinges on navigating a complex, multi-step process to initiate patients on a new therapy. Without ensuring a positive
Article
Is Your Hub Implementation Setting the Stage for Patient Support Program Success?
- 06/16/2023
When a manufacturer launches a patient support program, choosing the right Hub provider to partner with is only part of the equation. From there,
Article
Core Drivers in Manufacturers’ Digital Hub Decisions
- 04/10/2023
Digital Hubs are vital for helping pharmaceutical manufacturers drive strong initiation, adherence, and persistence for specialty therapies to help patients achieve positive health outcomes.
Article
How to Keep Your Copay Program Agile in an Evolving Payer Landscape
- 04/07/2023
With healthcare costs skyrocketing and inflation straining household budgets, many patients are finding it more challenging than ever to pay for their specialty medications.
Article
What Do Top Manufacturers Say about the Future of Hubs?
- 03/22/2023
If you’re a specialty pharmaceutical manufacturer preparing to launch a new therapy, establishing a patient program that supports the patient’s journey from end to
Article
How to Engage Patients Throughout the Therapy Journey
- 02/16/2023
Taking specialty medication is not usually as easy as taking a once daily pill. Rather, many specialty products require careful patient focus on how
Article
Analytics and Data Integration: Changing the Game for Digital Hubs
- 01/24/2023
Supporting patients throughout the entire specialty therapy journey is essential to achieving positive health outcomes. More and more, data is what lies at the
Article
How Pharmaceutical Manufacturers Can Improve Patient Persistence on Specialty Medication
- 01/20/2023
When hub services providers like CareMetx think about how to support the entire patient journey on therapy, we recognize three key phases: initiation, adherence,
Article
What Do Pharmaceutical Manufacturers Most Need from a Digital Hub? Our Research Uncovers the Trends
- 01/10/2023
CareMetx is committed to supporting the patient journey in a way that improves therapy adherence, persistence, and health outcomes. To inform this work, our
Article
The Psychology of Patient Engagement: Equipping Patients for a Successful Journey
- 11/15/2022
To ensure patients can fully benefit from prescribed therapies, it’s critical to identify and address the barriers that impede their ability to access, afford,
Article
CareMetx Omnichannel Program Drives Initiation and Persistence for a Self-Injectable Rheumatology Biologic
- 10/13/2022
This client, the manufacturer of a self-injected rheumatology biologic, partnered with CareMetx to equip healthcare providers (HCPs) to support patients throughout their journey. CareMetx
Article
Case Study: CareMetx Boosts Adherence and Persistence for Oral Oncology Therapy by Addressing Patient Journey Barriers
- 10/12/2022
This leading pharmaceutical manufacturer contracted with CareMetx for an integrated patient support program to boost adherence and persistence for an oral oncology medication. CareMetx
Article
Video Session: The Data-driven, Patient-focused Hub
- 08/10/2022
It’s a surprisingly common misconception that the patient experience relating to initiating specialty treatments is straightforward once a prescription has been ordered, and once
Article
Texting is Simple, Effective, Low Cost, and Can Improve the Patient Experience
- 08/09/2022
Over time, ongoing improvements in technology have allowed pharmaceutical brands to communicate with patients through a growing number of channels- apps, video chat, and
Article
Improving Patients’ Specialty Therapy Journey
- 07/21/2022
When a patient has a serious or complex health problem that needs attention, the journey to receive a diagnosis and obtain the right specialty
Article
How a Focus on Health Literacy Can Improve Patient Adherence and Health Outcomes
- 07/14/2022
Imagine you’re in a physician’s office and you’ve just received a diagnosis for your health symptoms. The doctor explains your condition, describes the course
Article
Simplify Enrollment, Minimize Treatment Disruptions with the CareMetx Medicare Resource Guide
- 05/31/2022
Today, nearly 64 million Americans rely on Medicare and Medicare Advantage plans for their healthcare coverage. What this means is that every year, these
Article
Discussing Access, Affordability, and Adherence with Nurse Advocate Deidra Kindred
- 04/28/2022
Every day, countless professionals go above and beyond to help patients navigate the increasingly complex healthcare landscape, and nurse advocate Deidra Kindred is one
Article
Using Technology to Overcome Medicare Data Hurdles
- 04/21/2022
More than 18% of the US population is covered in some form by Medicare. For more than 23 million Americans, it’s through the Medicare
Article
Designing a Portal Providers Actually Want to Use
- 04/19/2022
When CVS Health released its 2021’s annual Drug Trend Report, it revealed that specialty medications accounted for more than half (52% to be exact)
In the News
Here’s Why You Should Retain Allscripts (MDRX) Stock For Now
- 11/22/2021
Allscripts Healthcare Solutions, Inc. MDRX is well-poised for growth in the coming quarters, backed by its strategic alliances over the past few months. A robust second-quarter
In the News
A Conversation with Mark Hansan, CareMetx
- 03/08/2020
CareMetx was founded in 2011 by two longtime industry executives, Bob Dresing and Mark Hansan, who started in the patient support field in the
In the News
Value-based agreements could disrupt how we pay for new therapies
In the News
Patient Support / Hub Services Continue to Evolve
- 04/04/2019
The goal of producing meaningful data is driving industry progress The business of providing outsourced patient support and hub services is growing in lockstep
In the News
Precision medicine and the importance of data
- 11/08/2018
Read the Pharmaceutical Commerce article here… https://pharmaceuticalcommerce.com/information-technology/precision-medicine-and-the-importance-of-data/ […]
Press Release
CareMetx Welcomes Brent Barber as Chief Operations Officer
- 09/05/2023
Barber brings over two decades of transformative experience in BPO/Healthcare, poised to drive operational excellence. BETHESDA, MD, [date] – CareMetx, LLC, a pioneering technology-enabled
Press Release
CGT Solutions Acquires OutcomeRx to Advance Next Generation Reinsurance and Warranty Products
- 05/25/2023
Bethesda, Maryland, May 15, 2023 (GLOBE NEWSWIRE) — CareMetx, LLC, a leading technology-enabled hub services company focused on improving patient access to specialty medications,
Press Release
CareMetx Announces Addition of George Moore as Chief Technology and Information Officer
- 02/13/2023
Moore is a visionary technology executive with a reputation for digital innovation. BETHESDA, MD, February 13, 2022 – CareMetx, LLC, a leading technology- enabled services
Press Release
CareMetx Announces Addition of Nasir Ali as Chief Product Officer
- 09/20/2022
BETHESDA, MD, September 20, 2022 – CareMetx, LLC, a leading technology-enabled services company focused on improving patient access to specialty medications, has announced the
Press Release
CareMetx Announces Addition of Rita Kale to Board of Directors
- 07/26/2022
Kale brings more than 20 years’ experience in healthcare and financial leadership. BETHESDA, MD, July 26, 2022 – CareMetx, LLC, a leading technology-enabled services
Press Release
CareMetx Announces Executive Leadership Updates to Accelerate Next Phase of Growth
- 06/14/2022
Jim Rowe joins as President and CEO, bringing more than 20 years of experience in healthcare technology Mark Hansan, Co-founder, to assume Executive Chairman
Press Release
CareMetx and United Rheumatology Partner to Better Support Patients Who Suffer From Numerous Chronic Inflammatory Diseases
- 01/24/2022
Through this partnership, CareMetx will activate their intelligent prescription management solutions for both pharmacy and medical benefit products within United Rheumatology’s network of Providers.
Press Release
CareMetx Acquires Human Care Systems to deliver best-in-class patient services offering
- 01/03/2022
Strategic acquisition of leading patient adherence technology and services provider to complement CareMetx current suite of patient access products. […]
Press Release
CareMetx Partners with Emerging Therapy Solutions (ETS) to Address High Cost of Therapy for Rare Genetic Diseases
- 11/03/2021
CareMetx’s subsidiary OutcomeRx Insurance Management Services,LLC will leverage access to the Emerging Therapy Solutions (ETS) nationwide network of over 120 medical centers, in order
Press Release
Veradigm Partners with CareMetx, LLC to Optimize End-to-End Specialty Medication Access and Services Streamlining Patient Care
- 10/05/2021
New Strategic Partnership Will Simplify and Accelerate Specialty Approval Medication Process CHICAGO – OCTOBER 5, 2021 — Veradigm®, a leading provider of healthcare data and
Press Release
CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company
- 05/26/2021
CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company CareMetx Announces Acquisition of Phyz Healthcare Solutions, a Digital Healthcare Company The acquisition
Press Release
CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership
- 01/14/2021
CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership CareMetx, General Atlantic and The Vistria Group Announce Strategic Growth Partnership Significant investment
Press Release
OutcomeRx, a division of CareMetx, LLC announces First Independent Reinsurance Product for Rare Disease Specialty, Cell and Gene Therapies
- 11/06/2020
Launch of new reinsurance product will help payers manage sudden, high costs of therapies for rare genetic diseases with goal of reducing access and
Press Release
CareMetx, LLC Acquires BioSolutia, Award-Winning Patient Services Provider
- 10/03/2018
CareMetx, LLC Acquires BioSolutia, Award-Winning Patient Services Provider CareMetx, LLC makes its second acquisition in a month with the purchase of hub service provider
Press Release
CareMetx, LLC Acquires VirMedica Inc., the Leader in e-Access Technology Solutions
- 09/06/2018
CareMetx, LLC Acquires VirMedica Inc., the Leader in e-Access Technology Solutions September 6, 2018 BETHESDA, MD—CareMetx, LLC, a technology-enabled hub services provider for pharmaceutical
Case Study
Case Study: Fully Integrated CareMetx Program Improves Initiation and Days on Therapy
- 11/18/2022
A leading pharmaceutical manufacturer partnered with CareMetx to improve initiation rates and time on therapy for a self-injected neurology/immunology biologic. As skilled patient journey
Case Study
Case Study: CareMetx Omnichannel Program Drives Initiation and Persistence for a Self-Injectable Rheumatology Biologic
- 10/12/2022
Self-injectable drugs help patients manage chronic conditions from the convenience ofhome, yet they’re more complicated to administer than oral drugs, creating barriers forpatients to
Case Study
Case Study: CareMetx Boosts Adherence and Persistence for Oral Oncology Therapy by Addressing Patient Journey Barriers
- 10/12/2022
This leading pharmaceutical manufacturer contracted with CareMetx for an integrated patient support program to boost adherence and persistence for an oral oncology medication. CareMetx
Case Study
Case Study: CareMetx Saves $12 Million for Leading Office-Based Injectable
- 03/25/2022
This manufacturer of a leading office-based injectable sought an automated, cost-effective way to tackle those administrative burdens to help ensure continuity of care, ensure
Case Study