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      Overview

      Shift the focus to improving patient experience, care, and practice success 

      PX ConnectSM

      Empower your practice to focus on patient care with streamlined administrative solutions

      Support

      Get in touch with our team for provider client support

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      Overview

      Ensure patients can start and stay on the therapies they need by removing obstacles at every step of their journey

      Solution

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      About Us

      Our focus has been deeply rooted in one common theme from the beginning — that patients are the priority

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      Keep up to date on news and announcements at CareMetx

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      Pharmaceutical Manufacturers

      Remove Patient Benefit Obstacles from Access to Adherence

      By removing obstacles at every step of the patient journey, we ensure patients can start and stay on the specialty therapies they need—driving better outcomes for your brand and the people who depend on it.

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      Patient using tablet
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      Benefits

      Comprehensive Solutions, Built for Impact
      tailored solutions

      Tailored Solutions

      Enable end-to-end patient access solutions or address just the pain points your brand faces with best-in-class eServices.

      patient data

      Provider-Focused

      Extend patient services into provider workflows to enhance reach and improve customer experiences through our multiple provider access pathways, including 27+ EMR integrations.

      universal integration

      Universal Integration

      Access best-in-breed patient service solutions with one integration, lowering costs and complexity while improving data standardization and real-time insights.

      Our Solutions

      Be There for Your Patients Every Step of the Way

      acess

      Access

      Provide coverage clarity and remove barriers across pharmacy and medical benefits.

      affordability

      Affordability

      Streamline co-pays and patient assistance program enrollment, qualification, and triage.

      adherence

      Adherence

      Offer personalized, omni-channel engagement and coordinated support for patients and their care teams.

      See Our Solutions 

      Use Cases

      A Solve for Every Challenge
      Select an option below:
      • Brand Launch
      • Portfolio
      • Hub Transition
      • Point Solutions
      • Internal Hub
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      Brand Launch

      Bring All the Pieces Together for Brand Launch Success

      CareMetx knows what it takes to navigate the pressures of launching a new brand. From patient access to actionable insights, we bring every piece together to ensure a seamless and successful launch.

      • End-to-End Support
        High-tech, high-touch services that simplify complex processes and speed therapy initiation.
      • Transparent Insights
        Real-time data and reporting to optimize every step of the launch.

      Portfolio

      One End-to-End Solution Tailored to Fit the Needs of Each Unique Brand

      CareMetx works with customers with any size portfolio of brands with the flexibility to innovate and adapt to individual brand needs.  

      • Built to Scale
        Prepared for portfolio expansion, changes in access challenges as brands mature. 
      • Modular Configurability
        Avoids a custom build for every brand with capability configurability and optimization across your portfolio.  
      • Dynamic Therapeutic Area Experience
        Our deep experience across specialty therapeutic areas (TAs) ensures each nuance is considered for each portfolio, even with multiple TAs involved.
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      Point Solutions

      Solve Your Brand’s Biggest Challenges One Solution at a Time 

      CareMetx matches best-in-class solutions with individual problems to solve, regardless of if there’s an existing hub in place. 

      • e-Services with Precision
        Choose exactly what challenges to tackle whether that be getting closer to the provider or filling a gap with an industry-leading benefit verification solution.
      • Seasonal Peak Performance
        Known as the blizzard for a reason, CareMetx tackles benefit reverification season with the perfect mix of speed and accuracy.  
      • Optimize without the Overhaul
        Proven solutions designed to plug into your existing ecosystem, guided by expert solution architects. 
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      Hub Transition

      Redefine and Elevate Your Program Success Expectations 

      CareMetx understands that continuity of patient care is the most critical priority when going through a hub transition. We’ve not only successfully transitioned, but improved more than 35 programs.

      • People at the Forefront
        The secret sauce is optimal collaboration between launch staff, transition experts and third-party stakeholders such as data aggregators and prior hub providers.
      • Immediate Risk Mitigation
        Reduce launch risk early with detailed data mapping and migration preparation.
      • Operational Excellence
        Patient management that ensures no gaps in the patient journey and a thoughtfully designed process to address the biggest pain point of previous hub as well as expanded KPIs for overall program success.
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      Internal Hub

      Don’t Tackle Access Challenges Alone

      CareMetx appreciates the desire for manufacturers to take control of their hub services programs and works with a growing number of brands to fill any gaps.    

      • Hub Optimization
        Leave the issues that cause the biggest headaches such as reimbursement services to us.  
      • Seamless Integration
        Ensure your internal hub operates efficiently and enhancing the provider and patient experience with minimal disruption.  
      • Best-in-Breed Connectivity
        Establish a connect point that makes it easy to work with the industry’s best solutions across pain points.  
      doctors at a meeting
      We were very satisfied with the implementation of the BRAND program. The project team, technical resources and leadership were engaged, responsive to our asks and kept us on task to launch on time.
      $5B+ Pharmaceutical company
      launched an adherence program for an oral medication for a rare disease
      We were so fortunate to have a great implementation and operations team!! THANK YOU
      Pharmaceutical company
      launched a respiratory drug
      I appreciate the extreme flexibility that was shown to us during the process.
      $500M+ Pharmaceutical company
      launched a biosimilar drug
      The CareMetx team has been supportive and communicated thoroughly across the entire process. The team responded to requests timely and was very accommodating to requests from COMPANY. A great team to work with.
      $5B+ Pharmaceutical company
      launched a biosimilar product
      Very happy overall with the team's proactivity and communication during this process!
      $5B+ Pharmaceutical company
      launched a Hub for an immunology drug
      Implementation has been smooth. I appreciate that our project manager, client services and the operations team took a very proactive approach to discuss any concerns, potential risks, technical challenges or delays. This allowed us to think through options, quickly troubleshoot, and set expectations internally, etc.
      $5M+ Pharmaceutical company
      expanded Hub services

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